Search -> Cart -> Book Now -> Mobile Register -> Billing Details -> Permanent Number -> email address -> Payment Method (COD/Debit/Credit Card onsite) -> Order number (OTP) -> Order Confirmation

Cancelation?

Customerid/phone number -> Order number -> Submit cancellation -> OTP for Cancelation -> Cancel confirmation

Or

Call over the mobile for cancellation. CANCEL ORDERNO (send from registered mobile no)