All batteries sold by batterydorrstep.com are sourced from direct companies and also from our authorized channel partners.
We sell the products of –
The provide the original bill/hard copy of the bill and warranty cards. There will not be any hidden charges on the bill. The detail bill specifies the complete price of the product. We offer free shipping* and free installation*.
Customer can place the order online anytime, all orders received before 4:00 PM are installed same day* (applicable on car batteries only). Orders received after 4:00 PM may be delivered the same day. Once the order is placed, we give you a call back within 15 min to confirm on the sipping and delivery.
Few location channel partners, on Sundays or Public Holidays, orders received before 12:00 PM, shall be delivered same day. For Orders received after 12:00 PM, the delivery will be scheduled for the next day.
The delivery is closed for Sundays or Public Holidays in few location channel partners.
The same day or 24 hours* delivery commitment is not applicable on Inverter Combos and products from Okaya, MtekPower & DigiPower brands.
Delivery starts 09:00 AM onwards every day.
When we receive your order, within 15 min our respective city delivery division shall call you to confirm the order, shipping details and your availability.
For all listed cities in the website, the delivery is free of cost*.
Delivery area shall be entire city as per the respective State/Union territory jurisdiction and limits defined by the city Municipal Corporation, authority or administration respectively.
In some of the Cities, locations because of the 'security reasons' same day delivery is not available after 3:00 PM.
There shall be a 'Delivery charges' in case the shipping address is more than 20 KMS (TO and FRO) from the delivery point. Delivery charges shall be calculated on the basis of (distance in km from the delivery point). The local city delivery division shall also mutually with customer decide upon the delivery charges which shall be nominal. The customer will be informed in advance of delivery charges (if any) via E-mail, phone or SMS. Only after the customer agrees to pay delivery charges, the product shall be delivered otherwise the order shall be treated as canceled.
There may be a delay in delivery in case of any unforeseen or unavoidable circumstances like stock unavailability, heavy rains, traffic jams etc. At act, we will inform to customer in such cases.
Installation of inverter batteries for location above the ground floor up to third floor (without a working lift) is subject to nominal labor charges of Rs. 100.
For Inverter Combo (Inverter batteries + UPS machine) and the new inverter battery installation, the free installation is limited to connect to the UPS provision location with a demo. UPS provision should be provided by the customer in the existing circuit. If the UPS provision is not provided, on demand from the customer we provide the UPS provision under extra labor charges* (depends on site and circuit complexity). It doesn't cover any additional wiring/connections or any electrical accessories like wires, switches, sockets etc.
Customer agrees to bear the respective extra cost in case any extra work or electrical item is required during installation. Installation will be carried out within 24 hours of delivery or later (as per the availability of the customer).
*Subject to availability of stock and delivery