The products we sell through batterydoorstep.com are genuine. The product warranties differ from manufacturers and the products within manufacturer. Product manufacturers like Exide, Amaron, Microtek, Luminous, APC, Sukam, V-Guard etc. are solely liable for any promises and warranties made out on the said product. We support and advise the customer on the process of claiming the warranty.
Warranty can be claimed only with the Original warranty card & the purchase invoice copy (soft copy or hard copy). In cases where the manufacturer does not provide warranty card, then invoice copy provided by us can be provided for warranty claims.
Ensure you have original bill & warranty card.
Place a call to customer care no or customer service no of the respective manufacturer provided on the warranty bill. Explain the problem in the brief note and follow the customer care advises for any checks.
The service team will schedule an inspection to diagnose and resolve the issue.
You'll need to present the original bill & warranty card and handover a copy of each to the service personnel.
For Pro-Warranties, contact us over the number provided in the invoice. Channel partners will get in touch with you to diagnose and resolve the issue.
We support and advise on any queries regarding the process on warranty claims on both Normal and Pro-Warranties. Customer can reach on the contract number provided on the invoice.